OFFICIAL DOCUMENT

Privacy Policy teh 888 – Member Data Protection in Malaysia

Teh 888 is committed to protecting the privacy and personal information of every member in Malaysia. This Privacy Policy sets out transparently how we collect, store, use, and protect your data.

Updated: 1 January 2026
Language: Malay (ms-MY)
Applicable in: Malaysia
PDPA 2010

How teh 888 Protects Your Data

Six layers of data protection we have in place to keep your personal information secure at all times

256-bit SSL Encryption

All data transmitted between your device and teh 888's servers is protected with industry-standard 256-bit SSL encryption. No third party can intercept or read your information.

Secure Data Servers

Teh 888 member data is stored on servers protected by multi-layered firewalls and strict access control systems. Only authorised staff may access member data.

Secure KYC Verification

Teh 888's Know Your Customer (KYC) process is conducted through secure, encrypted channels. Documents such as MyKad copies are stored with full protection in accordance with industry standards.

Financial Data Protection

Your Touch 'n Go, GrabPay, DuitNow, and FPX transaction details are not stored directly on teh 888's systems. All payments are processed through certified, secure payment gateways.

No Data Selling

Teh 888 has never and will never sell, rent or share members' personal information with any third party for marketing purposes without the explicit consent of the member concerned.

PDPA 2010 Compliance

The teh 888 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We comply with all legal requirements governing the management and protection of personal data.

teh 888's Commitment: We take our responsibility to protect your privacy seriously. This Privacy Policy clearly outlines your rights and explains how teh 888 manages the personal information of our platform members in Malaysia.

1Introduction

Teh 888 ("we", "platform" or "teh 888") is committed to protecting the privacy and security of the personal information of every member who uses our sports betting and online gaming platform in Malaysia. This Privacy Policy explains how we collect, store, process, use, and protect your personal data.

This document is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and leading international data protection standards. By registering for or using the teh 888 platform, you agree to the terms set out in this Privacy Policy.

This Privacy Policy applies to all information we collect through the teh 888 website, mobile app, customer support services and other communication channels we operate to interact with our members across Malaysia.


2Types of Information We Collect

Teh 888 only collects information that is strictly necessary to provide the best service to our members. Below are the categories of information we collect:

Data Categories Sample Information Purpose
Personal Information Full name, date of birth, MyKad number, gender Identity Verification & KYC
Contact Information Malaysian phone number, email address, residential address Communication & account verification
Financial Data MYR deposit & withdrawal records, payment methods Transaction processing
Usage Data Activity logs, betting history, games played Service improvements
Technical Data IP address, device type, web browser, OS Security & analytics

Note: teh 888 does not collect sensitive information such as biometric data or health records. All data collection is carried out transparently and with members' knowledge.


3How We Use Your Information

The personal information we collect from teh 888 members is used solely for legitimate purposes directly related to the delivery of our platform services. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your teh 888 account, including any required KYC processes
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, FPX and withdrawals in MYR — securely and swiftly
  • Customer Support: Providing technical support and assistance to members via 24/7 live chat and email
  • Platform Security: Detecting and preventing fraud, money laundering, and other unlawful activities
  • Service Improvements: Analysing usage patterns to improve the experience for slots, Live Casino, football betting, and other sports on the teh 888 platform
  • Marketing Communications: Sending teh 888 promotional information, bonuses and exclusive offers to members who have given their consent
  • Legal Compliance: Meeting reporting requirements and complying with applicable laws in Malaysia

teh 888 will not use your personal data for any purpose other than those stated above without first obtaining your consent.


4Disclosure to Third Parties

Teh 888 does not sell, rent, or disclose members' personal information to third parties for their own marketing purposes. However, there are specific situations where we may need to share information with trusted parties in order to provide our services to you:

  • Payment Service Providers: Payment gateways handling your Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX transactions to process your MYR deposits and withdrawals
  • Game Software Providers: Software providers that supply slots, Live Casino and Sports Betting platform services to teh 888
  • KYC Service Providers: Authorised third parties who assist us in securely verifying member identities
  • Statutory Authorities: Malaysian law enforcement agencies or regulatory bodies when required by law

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use teh 888 member information for the specific purposes agreed upon.


5Cookies & Tracking Technologies

The teh 888 platform uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and keep your account secure. Here are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification and security. These cookies cannot be disabled
  • Performance Cookies: Collecting anonymised data on how members use teh 888 to help us improve the platform
  • Functional Cookies: Remembering your preferences such as language, region, and display settings for a more personalised experience
  • Analytics Cookies: Helps us understand usage patterns to improve teh 888's slots, Live Casino and Sports Betting services

Cookie Controls: You can manage or disable certain cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain features on the teh 888 platform.


6Data Security Measures

Teh 888 has implemented a comprehensive range of technical and organisational security measures to protect members' personal information from unauthorised access, loss, destruction or unlawful disclosure:

  • 256-bit SSL data encryption for all data transmissions between browser and server
  • Multi-layered firewall systems and real-time cyber attack protection
  • Strict access control – only authorised staff may access member data
  • Regular security audits conducted by independent third-party experts
  • Round-the-clock monitoring of suspicious activity through automated threat detection systems
  • Mandatory data security training for all teh 888 staff

While teh 888 implements all reasonable security measures, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your teh 888 account password and login credentials safe.


7Your Rights as a teh 888 Member

As a teh 888 member and in accordance with Malaysia's PDPA 2010, you have the following rights regarding the personal information we hold about you:

  • Right of Access: You have the right to request a copy of the personal information we hold about you at any time
  • Right to Rectification: You have the right to request corrections to any personal information that is inaccurate or out of date
  • Right to Erasure: You may request the deletion of your personal data, subject to applicable legal and compliance requirements
  • Right to Withdraw Consent: You may withdraw consent to receive marketing communications at any time
  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances

How to Submit a Request: To exercise any of the above rights, please contact the teh 888 privacy team by email at support@teh888.net, stating the nature of your request. We will respond within 14 business days.


8Data Retention & Deletion

Teh 888 retains members' personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your teh 888 account is active and for the required period following account closure
  • Transaction Records: MYR deposit and withdrawal records are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
  • KYC Data: Identity verification documents are retained for the period required under anti-money laundering regulations
  • System Logs: Technical data and activity logs are retained for 90 days for security and investigation purposes

When personal information is no longer needed, teh 888 will securely delete or anonymise it using approved methods to ensure it cannot be recovered or accessed by any party.


9Changes to This Privacy Policy

Teh 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes take effect immediately upon publication on this page.

When significant changes are made to this Privacy Policy, teh 888 will notify members via an in-platform notification or by email to their registered address. The "Updated" date at the top of this page will always reflect the date of the latest revision.

Continued use of the teh 888 platform following any changes to this Privacy Policy will be considered your acceptance of the updated terms. Please review this page periodically.


10Contact Us About Privacy

If you have any questions, concerns or complaints regarding teh 888's Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us through the following channels:

  • Privacy Email: support@teh888.net – please include "Privacy Enquiry" in the subject line of your email
  • 24/7 Live Chat: Via the live chat icon at the bottom corner of the teh 888 platform
  • Response Time: We aim to respond to all privacy-related enquiries within 3 to 14 business days

We're Here to Help: The teh 888 privacy team is here to help you understand your rights and address any questions regarding the protection of your personal data. Your security and trust are teh 888's top priority.

SAFE & TRUSTED

Your Data is Safe at teh 888 – Register with Confidence!

Join millions of teh 888 members across Malaysia and enjoy a safe, fast and responsible Sports Betting, Live Casino and slots experience. Deposit from as little as RM20 via Touch 'n Go or DuitNow.

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